What is welcome2ourwedding.com?
It is a website where couples can build their own wedding page. Couples can share their story, event details, travel tips, and a gift registry. Guests can visit the page, see the details, and confirm their attendance.
Do I need to create an account to use the site?
Couples need an account to build and manage their wedding page. Guests usually do not need an account. Guests can view a wedding page and confirm their attendance using a link shared by the couple.
Is the website free to use?
Yes, creating a basic wedding page is free today. If we add any paid plans in future, we will tell you clearly before you pay. Full details are in our Terms and Conditions.
How do I create my wedding page?
Sign up on the site, add your names, wedding date, and venue. Then add photos, your story, and any other details you want to share. You can edit your page any time before the wedding.
Can someone else set up the page for me?
Yes. A friend, family member, or planner can set up the page for you. They must have your permission to do this. More details are in our Terms and Conditions.
Who can see my wedding page?
You decide who sees your page. You can keep it private and share the link only with your guests, or make it more open if you prefer.
What happens to guest attendance confirmation details?
When a guest confirms their attendance, we share those details with you so you can plan your event. We explain this in more detail in our Privacy Policy.
How do I confirm my attendance for a wedding?
Open the link the couple shared with you. Find the attendance confirmation section on their page. Fill in your name and details, and submit the form.
Can I change my attendance confirmation after I submit it?
In most cases, yes. Open the same link again and update your answer. If you cannot change it yourself, contact the couple or write to us for help.
Do I need to pay anything to confirm my attendance?
Confirming your attendance is free. If a wedding page asks for a payment or contribution to join an event, this will be clearly shown before you pay.
What happens if I already paid to join a wedding and it gets cancelled?
You will not get a cash refund. Instead, you will get platform credit equal to your payment. You can use this credit for another wedding on our site. Full details are in our Cancellation & Refund Policy.
What happens if the wedding is postponed to a new date?
You will be moved to the new date automatically. You do not need to pay again. If you cannot attend the new date, you can ask for a refund within the time limit set in our Cancellation & Refund Policy.
How long does a refund take?
Once we approve your refund, it can take 30 to 60 days to show in your account. This depends on your bank or payment provider, not on us.
How do I ask for a refund or report a cancellation?
Write to us at care@welcome2ourwedding.com with your name, the wedding details, and the payment date. We explain the full process in our Cancellation & Refund Policy.
Is my personal information safe?
Yes. We use reasonable steps to keep your data safe. We explain what we collect and why in our Privacy Policy.
Do you sell my data to other companies?
No. We do not sell your personal information.
Can I ask you to delete my data?
Yes. You can ask us to correct or delete your personal data. Steps for this are explained in our Privacy Policy, including your rights under Indian Digital Personal Data Protection Act, 2023.
I forgot my password. What do I do?
Use the "Forgot Password" link on the login page. You will get an email to reset it.
How do I delete my account?
Write to us at care@welcome2ourwedding.com and ask us to close your account. We will confirm once it is done.
Who do I contact if I have a problem?
For general questions, write to info@welcometourwedding.com. For account help, refunds, or urgent issues, write to care@welcome2ourwedding.com.